Why You Need To Use Hosted Telephony
In the recent past, companies would have needed to get the phone units and the install them in their premises; then they can then attach the other phone line extensions. The company will then need to maintain the unit all pay the telecommunication company to do that for them. Hosted telephony, however, is a phone system that is held in a computer server company somewhere and they are the ones supplying this service to you. The businesses with then only be required to purchase those phones that have the service. In the case where the phone goes wrong, the company will be set by just getting another phone and changing some few settings. For you to control the phone system, you will need to use a web browser.
Using hosted telephony will need only a small amount of investment. This is due to the few tools required for one to get the service. This phone unit can serve you for a long time thus eliminating the need to keep purchasing new phones. When using this service, you will also be able to use your computer to make some phone calls.
Mobility is also something that you get when you are using hosted telephony. You will find that whether you have an office or have some people working for you from home, they call all be part of the same phone system. When making calls between the phones in the same unit, you will not face any additional charges.
You will find that hosted telephony will also be easy to maintain and it will offer great support. The subscription to this service will also come with support. When there is an issue with the broadband or the network supply, this is when you will need assistance from the IT support. The support will be there to assist when they are needed and also will show you how you can manage things on your own.
Most of the hosted telephony can be managed from an individual or system level without any help. You will be able to control things by logging on the web browser from anywhere you are. You will be able to keep track of all the calls that are going out or coming in to the system when you use the web browser. You will realize that you can control almost everything in the system without knowing much about these phones or even hiring the engineers. Depending on your supplier, you can give hosted telephony service a try. You can choose to use one phone to give a try of the service.